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Intermedia
Costco Wholesale
Intermedia Unite logo

Features

Intermedia Unite provides customizable communication and collaboration features to meet the ever-changing needs of your business today and tomorrow, no matter where you are, on almost any communications device.

Request a Quote SPEAK TO AN EXPERT1-877-757-2606

Discover our reliable communications solution.

Get the features that adapt with your business.

Easy video conferencing and screen sharing

Easily host a video conference over Chrome with clients, partners, and coworkers with Intermedia AnyMeeting®. Share your screen to display documents, presentations, videos, web pages to improve collaboration and speed of decision making. Plus, you get built-in conference calling, so participants can join by phone or computer.

Collaborate on files from anywhere

Intermedia makes it easy for teams to work together, no matter how many miles apart they may be with SecuriSync®. Securely access your files from any device without a VPN, co-edit files in real time, easily share files with clients. Plus, we offer real-time backup of all your data and point-in-time file restoration for added peace-of-mind.

More effective and efficient call management

With the Intermedia Unite Desktop App, you can be more efficient in the way you use your desktop phone. Simply click-to-call any coworker. Manage multiple concurrent calls more easily than using the phone. Quickly move between your desk phone and your mobile phone with our Call Flip feature – without disconnecting the call.

Put your Best Business Foot Forward

As a small business owner, enhancing your professional look and feel can be challenging, and the reality is, it goes far beyond creating a pretty logo. It includes everything from your email address, to conducting better meetings to internal communications - there are many ways to put your best business foot forward to clients, prospects and customers. Intermedia Unite helps you do all of it, included with your phone system.

Enterprise-grade Business Phone System

  • 90+ calling features
  • Simple and easy install
  • Unlimited local and domestic long distance
  • Mobile and Desktop Applications for workplace flexibility

Exchange Email

  • Professional email using your company domain
  • Unlimited email storage
  • Facilitates compliance with HIPAA and other regulations
  • Integrates with Unite for complete communications experience

Collaboration Tools

  • Team chat and messaging
  • Conduct better meetings and reduce travel costs using video conferencing and screen sharing
  • Easily and securely share files

Toll-Free Number

  • Members can add a toll-free number for their customers
  • Give a big-business presence to your company
  • Removes hesitation from customers who don’t want to incur long distance charges when calling

Intermedia Unite puts you at the center of all business communications

Our business communication solution combines your phone system, mobile devices, video, screen sharing, file management, and conference calling into a seamless experience that includes:

Hover over the features to learn more
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PHONE SYSTEM

PHONE SYSTEM

  • Cloud-based phone service with 90+ enterprise-grade features
  • High-level network call quality and uptime
  • Single web-based management portal

Mobile

Mobile

  • Intermedia Unite Mobile App: makes any mobile device a business communications tool
  • Instant access to call anyone in the company
  • Features: call transfer, call flip, and ability to manage multiple calls

DESKTOP

DESKTOP

  • Intermedia Unite Desktop App: empowers users to communicate the way that works best for them
  • Two usage modes: Softphone and Call Controller
  • Place, receive, and manage calls from your PC or Mac

VIDEO CONFERENCING

VIDEO CONFERENCING

  • Hold face-to face-meetings via HD video with up to 4 particpants and 4 video feeds
  • Browser-based—no downloads or extensions required

SCREEN SHARING

SCREEN SHARING

  • Real-time screen sharing improves collaboration and speed of decision making
  • Browser-based and full HD—no downloads or extensions required

REMOTE OFFICE

REMOTE OFFICE

  • Phones can be plugged in to any location that has a network connection
  • Remote desk phones work exactly the same way as they do in the office

TEAM CHAT

TEAM CHAT

  • Send and receive chats in real-time with team members (individuals and groups)
  • Pin favorite contacts to the top of your list
  • Mobile chat and desktop chat messages are instantly synchronized
  • Access to full contact chat history at anytime

VOICEMAIL

VOICEMAIL

  • Listen and manage from the desktop phone or through the mobile app
  • Transcribed messages can be delivered via email or viewed on the mobile app
  • Voicemail can be received or forwarded as a downloadable email attachment

Fax

Fax

  • Intermedia WebFax is a “virtual” fax service
  • Receive and manage faxes via the web
  • Transmits faxes directly from a Windows®-based PC

PRESENCE INDICATOR

PRESENCE INDICATOR

  • See whether your company contact is available or busy on the phone
  • Desktop phones include a busy lamp field (BLF) in the LCD display
  • Desktop and mobile apps display presence information alongside each company contact

FILE COLLABORATION

FILE COLLABORATION

  • 5GB per user of storage for SecuriSync® backup and file sharing
  • Access files stored in computers, mobile devices, file servers, and the web

FILE BACKUP

FILE BACKUP

  • Real-time backup of all files, mobile photos, and videos
  • Point-in-time file restoration for quick recovery from ransomware and other data loss

PHONE

PHONE

  • Easy-to-use interfaces, rich audio quality and productivity features
  • Phones are pre-programmed to work seamlessly with Unite
  • Phones are plug-and-play, and can be used anywhere there is an internet connection

EXCHANGE EMAIL

EXCHANGE EMAIL

  • Reliable, hosted Exchange email provides unlimited storage, professional-grade features and a 99.999% uptime guarantee
  • Includes calendars, contacts and tasks as well as the ability to connect to your own domain
  • Included exclusively for Costco members

Business-Grade Phone System

System features

  • Voicemail with Transcription
  • Auto Attendant
  • Caller ID
  • Custom Hold Music & Greetings
  • Direct Inbound Dialing (DID)
  • Call Flip
  • Conference Bridge
  • Hunt Groups
  • Hunt Group Call Reporting
  • Email and SMS notifications
  • Busy Lamp Field/Call Presence

Phone features

  • Call Forward
  • Call Hold
  • Call Recording
  • Call History
  • Call Transfer
  • Call Waiting
  • 3-way Calling
  • Do Not Disturb
  • Extension Dialing
  • Configurable Ring Options
  • Voicemail
  • Administrator Password
  • Named Ring Groups
  • Page All Phones
  • Call Park
  • Inbound Caller Name
  • Call Flip
  • Configurable Line Keys
  • Speakerphone
  • On-Hook Dialing
  • Remote Line Key
  • Transfer to Voicemail