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Intermedia and Costco Relationship

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Intermedia as a Service Provider

Intermedia is a cloud communications company that helps over 125,000 businesses connect better - through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security and more - from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions - all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and six-years running J.D. Power-certified 24/7 technical support, Intermedia is committed to providing Costco members with enterprise-grade products for their businesses through a simple, Worry-Free ExperienceTM.

125,000+ Businesses

J.D. Power-Certified
24/7 Support3

Intermedia has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.

Key facts about Intermedia

A Costco provider since 2000

Exclusive savings for Costco members1

Risk-free, 30-day trial2

J.D. Power-certified 24/7 technical support3

Top-of-the-line business phones

Network uptime Service Level Agreement

Enterprise-grade quality of service

Easy service management with our HostPilot® control panel

Customized service implementation at no extra charge

Integrated remote access to calling features, video conferencing, and files

Intermedia + Costco

Since 2000, Intermedia (formerly AccessLine) has provided cloud communication services to Costco members. By providing savings to Costco members, we have helped hundreds of businesses grow and thrive. We work with Costco members because we want to empower small businesses to achieve a level of professionalism and quality of service that has traditionally been restricted to large corporations. To reinforce this commitment, we offer an exclusive, risk-free, trial of our services with a 100% money back guarantee.

With Intermedia Business Phone Solutions, you can increase the number of lines you need at your own pace. Once your system is up and running, you can add on to it by simply increasing your service plan through a quick call with customer support or by logging into your personalized customer portal.

There’s no better way to explain our commitment to our relationship with Costco than this brief quote from our CEO:

Intermedia loves working with Costco. We share the same goals: to always provide terrific value and a world-class customer experience to Costco members. We’re very proud of our service, reliability and support of our cloud communication system.

Michael Gold, Intermedia, CEO