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Intermedia
Costco Wholesale

Get member-only value on Cloud-based business phone systems and service!1

Reliable business phone system with 90+ calling features

Includes all the communication tools you need for your business

Mobile integration lets you work from anywhere

Award winning J.D. Power certified support

PROFESSIONAL-GRADE EMAIL
INCLUDED FOR EACH USER

FREE BUSINESS GRADE PHONE
WITH EVERY USER ACTIVATED WITH ONE YEAR OF SERVICE2 (SHIPPING EXTRA)

Service Features

Highly reliable, secure and versatile business communications solution.

Learn More

Phone & Equipment

Get top-of-the-line phone equipment & support for less!

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Why Switch

Learn more about cloud voice and get the most out of your phone service.

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Intermedia's Cloud PBX Awarded Editor's Choice by PCMag.com.

Intermedia services offer enterprise-grade security, a 99.999% uptime service level agreement and award-winning 24/7 support, as certified by J.D. Power and TSIA4.

Costco Members Receive Additional Savings

Special Costco Pricing

Free Business Phone3 for Each User Activated

Exchange Email for Each User Activated

Toll Free Number With 200 Minutes Per Month

We have never experienced downtime! This is a huge win for our business, and I am grateful for the Costco member discount.

Kelly Jo MillerMiller Tax and Bookkeeping, Inc. Member since 2008.

Actual Costco member testmimonial. Member not pictured.

See why our cloud-based communications solution is better than a traditional phone system.

How much can YOU save?

Calculate your savings when you switch to Intermedia! The numbers below represent customer averages when purchasing phone systems.
Replace them with your own figures.

MONTHLY SAVINGS

74%

Monthly recurring charges
(per user)

$
Current Provider
$
Intermedia
Intermedia line fee: $24.99
Intermedia, no additional fee
Intermedia, no additional fee
Intermedia carrier fees: $3.01
Intermedia, no additional fee
---
Intermedia, no additional fee
Intermedia, no additional fee

Total Monthly Fees

Current Provider Total Monthly Fees $997.65
Intermedia Total Monthly Fees $420.00

Frequently Asked Questions

What is a cloud-based phone system?

A “cloud-based” phone system means that the main phone system infrastructure is located in redundant, secure datacenters and is delivered to your business via a high-speed internet connection. This eliminates the need for a hefty capital investment and robust IT resources to set up and manage your phone system, saving your business money on your phone bill.

Do I need specific equipment or a router to make my system work?

A two-way router is required to enable your phone system. Most routers will work with our system, but in the event that your router is not compatible, we offer up to $150 credit towards router reimbursement. Just send us your receipt!

As a Costco member, what special benefits do I receive from Intermedia?

As a Costco member, you receive additional value from Intermedia. This includes special, member-only pricing, the addition of Exchange Email and a Toll Free Number with 200 minutes per month and additional discounts on hardware. Members also receive one free business phone for each Intermedia user account with one year paid service.

Can I have phones at multiple/different addresses?

Yes, with Intermedia, you can have phones at any address (providing we offer service at that location). So, you can have 5 phones at the main office, 2 phones in the warehouse down the street and one phone at the sales person's home office. All of the phones work together as if they were one phone system.

What is the minimum number of phones I can buy?

1 phone and phone service for 1 user.

Is service provided outside of the U.S.?

No, Intermedia service is only provided in the continental U.S.

Can I keep my current phone number?

Yes, Intermedia allows you to transfer or "port" your existing phone numbers. This applies to toll-free numbers as well.

How long does it take to get the phones once I place my order?

Intermedia will customize and ship your system right to your business. Our standard shipping utilizes UPS ground shipping that can take 3 to 5 days, so typically orders are received about 7 business days from ordering. Overnight shipping is optionally available.

Who do I call if I have an issue with my phone equipment?

You can contact Intermedia Customer Service with any questions regarding your phone equipment from setup, to feature, to reporting issues or problems. We are here to help.

What does Unite provide besides phone service?

Intermedia Unite goes where you go, delivering a seamless communication experience oriented around your company needs and employee workstyle. Unite adds powerful collaboration tools to its already feature-rich, highly reliable business phone service, with desktop and mobile screen sharing, video conferencing and secure, one-click file sharing.